lugwing

 

 

Who we are

Effective Date: May 15th, 2024

Lugwing Inc is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our services, including our website and mobile application.

 

1. Information we collect

We collect the following types of information:

1.1 Personal Information

  • Contact Details: Name, email address, phone number.

  • Account Information: Username, password.

  • Payment Information: Credit card details, billing address.

  • Travel Information: Flight details, luggage information, VIP service preferences.

1.2 Usage Information

  • Log Data: IP address, browser type, pages visited, time spent on pages, and other usage data.

  • Device Information: Device type, operating system, unique device identifiers.

1.3 Location Information

  • GPS Data: Real-time location data when using our app for pickup and transport services.

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2. How We Use Your Information

We use your information to:

  • Provide Services: Schedule luggage and passenger pickups, arrange VIP airport services.

  • Enhance User Experience: Customize our services to your preferences.

  • Process Payments: Handle transactions and manage billing.

  • Communicate: Send notifications, updates, and respond to inquiries.

  • Improve Services: Analyze usage data to enhance our services and app functionality.

  • Ensure Security: Protect against fraud and ensure safe use of our services.

 

3. Sharing Your Information

We may share your information with:

  • Service Providers: Partners who assist in providing our services, such as payment processors and transportation providers.

  • Legal Obligations: Authorities if required by law or to protect our legal rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.


4. Data Security

We use industry-standard security measures to protect your information, including encryption and secure servers. However, no system can guarantee complete security.

 

5. Your Choices

  • Access and Update: You can access and update your personal information through your account settings.

  • Opt-Out: You can opt out of marketing communications by following the instructions in the communication.

  • Location Services: You can disable location tracking through your device settings.


6. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your usage of our website and app, which helps us improve our services. You can manage your cookie preferences through your browser settings.

 

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Lugwing Inc

1515 Britannia Rd E, Suite 243

Mississauga, Ontario, L4W 4K1

 

info@lugwing.com

(416)417-4044